Student Loan Payments
Student Loan Payment Options:
Payments are due on the first of each month. Late fees will be assessed where applicable after a ten day grace period. To release a financial hold immediately, payments must be paid with certified funds: cashier’s check, money order, and credit or debit card. All payments must be made in United States dollars.
Make online payments at www.heartland.ecsi.net. Heartland Campus Solutions/ECSI is the University’s billing service. Borrowers will need the University of Michigan school code S5, and their key that appears on the borrowers billing statement. A lost key may be reset through the Heartland ECSI website. Transaction fees may apply.
For assistance contact Heartland ECSI at firstname.lastname@example.org or 1-888-549-3274. Payments are post on accounts within 1-2 business days.
Note: Do not make electronic payments on the Wolverine Access website
Checks and Money Orders
Mail a check or money order to either address listed below. Make payable to The University of Michigan and include the borrower’s name and UMID on the payment.
- Heartland ECSI
PO Box 718
Wexford, PA 15090-0718
- University of Michigan
Student Loan Collections
3003 South State Street, 6000 Wolverine Tower
Ann Arbor, MI 48109-1287
Credit and Debit Cards
Make payment with a credit or debit card by calling the University of Michigan Student Loan Collections Office at (800) 456-0706 or (734) 764-9281. We accept VISA, MasterCard, American Express, and Discover.
Note: We do not accept check-by-phone (payments deducted from saving or checking accounts).
SUMMER OFFICE HOURS (Eastern Standard Time):
Monday, Wednesday, Thursday and Friday, 8:00 am – 4:30 pm
Tuesday 10:00 am – 4:30 pm.
International payers visit Flywire by peerTransfer at www.heartland.ecsi.net. For assistance contact customer support at 1-888-841-8081 if calling from USA or Canada, International calls at 1-617-674-3254, or support@peerTransfer.com. Payments are posted on accounts within 2-6 business days.
Cash payments can only be made at the central campus Teller Services/Cashiers Office located in the Student Activities Building. Borrowers must inform the teller that the payment is for the Student Loan Collections Office.
- Student Financial Services
515 East Jefferson Street
2226 Student Activities Building
Ann Arbor, MI 48109-1316
OFFICE HOURS (Eastern Standard Time):
Monday, Tuesday, Wednesday and Friday, 8:00 am – 4:30 pm
Thursday, 10:00 am – 4:30 pm
Phone: (734) 764-7447 or (877) 840-4738