Student Loan Collection Services

Student Loan Collection Services provides guidance and support to students who are issued loans managed by the University of Michigan. Experienced counselors assist borrowers in understanding the billing, payment, and deferment processes as well as the student's rights and responsibilities.

Updating Borrower Contact Information

To update your contact information call our office at, (800) 456-0706 or (734) 764-9281 or send us an email at . Changes can also be made online at our billing service's (ECSI) website To access your ECSI account online you will need our school code S5 and your PIN that appears on the ECSI statement. Please note that Wolverine Access does not update a borrower's contact information with the Student Loan Collections office.

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