Contact Student Loan Collections


Office Location

The Student Loan Collections office is located in the Wolverine Tower building at the intersection of South State Street and East Eisenhower Parkway.

Student Loan Collections
6000 Wolverine Tower
3003 South State Street
Ann Arbor, MI 48109-1287


Monday, Wednesday, Thursday and Friday 8:00 a.m. to 5:00 p.m.
Tuesday 10:00 a.m. - 5:00 p.m.

Phone Numbers:
(734) 764-9281
(800) 456-0706

Fax: (734) 647-3804


Include the student's full name and UMID number or the last four digits of their social security number on all correspondence, telephone and e-mail messages.

To determine your counselor, see the list below based on your last name.

Last Name Beginning

Counselor Name


A - Da

Lucy Roderick

Db - H

Alice Stegink

I - Me

Brenda Gillyard 

Mf - Se

Nina Wiggins

Sf - Z

Robin Dovin