Contact Student Loan Collections

Office Location

The Student Loan Collections office is located in the Wolverine Tower building at the intersection of South State Street and East Eisenhower Parkway.

Student Loan Collections
6000 Wolverine Tower
3003 South State Street
Ann Arbor, MI 48109-1287

Hours:

Monday, Wednesday, Thursday and Friday 8:00 a.m. to 5:00 p.m.
Tuesday 10:00 a.m. - 5:00 p.m.

Phone Numbers:
(734) 764-9281
(800) 456-0706

Fax: (734) 647-3804

E-mail: um-slc@umich.edu

Include the student's full name and UMID number or the last four digits of their social security number on all correspondence, telephone and e-mail messages.

To determine your counselor, see the list below based on your last name.

Last Name Beginning Counselor Name Email
A, B, Ca-Ck Brenda Byrd bjbyrd@umich.edu
Cl-Cz, D, E, F, G Lucy Heimerdinger lheimer@umich.edu
H, I, J, K, La Alice Stegink astegink@umich.edu
Lb-Lz, M, N, O, Pa Brenda Gillyard brendag@umich.edu 
Pb-Pz, Q, R, Sa-Ss Nina Gilbert ninag@umich.edu
St-Sz, T, U, V, W, X, Y, Z Robin Dovin rdovin@umich.edu