Merchant Services

Current Merchant News Forms Contact Info
Mastercard change spring 2017 Merchant account change/termination form
Terminal tampering training Merchant services policy document 734 763-1299
EMV department communication Merchant terminal registration form Treasurer's Office - Merchant Services
Tips of the Month Internet merchant registration form 10090 Wolverine Tower
Nelnet new requirements Merchant supply order form 3003 S State St
    Ann Arbor  MI  48109-1283
Quick Links    
How to start accepting credit cards    
PCI compliance resources    
My LINC Merchant Certification TME102 course    
Credit card terminal tips & troubleshooting    
SAQ A Trustwave "ecommerce" template    
SAQ B Trustwave "terminal" template    
Internal Controls - written procedures & gap analysis    
Internal Controls - PCI Compliance Overview    
Business Objects - merchant management report Info  
MPathways-FINPROD authorized users Info    
Chargebacks 101    



The Treasurer's Office - Merchant Services has the following responsibilities in regards to the acceptance of credit cards (Visa, MasterCard, Discover and American Express) on all University of Michigan campuses:

  1. Respond to all university inquiries concerning credit card acceptance.
  2. Review and approve all departmental requests for credit card acceptance, which requires a Vantiv merchant (bank) account.
  3. Provide sole-source credit card terminals through university's credit card bank, Vantiv (the merchant acquirer).
  4. Provide advice regarding accepting credit cards through computer software, the Internet, mobile devices, etc.
  5. Provide guidance and monitor merchant's (department's) PCI compliance.
  6. The Treasurer's Office must attest annually that all merchants are PCI compliant. 

PCI Compliance is a critical and mandatory aspect of securely accepting credit cards.  Please see the PCI Resources page for additional information.


Credit card data lost, stolen or suspect fraud?  Contact the Treasurer's Office immediately