Customer Service

The Customer Service area manages the life cycle of Sponsored Project/Grants which includes:

  • Project/Grant establishment and modification
  • Review of award terms and conditions
  • Coordination of all financial activities related to project management including transaction approval when required
  • Serving as an "expert resource" to the University community in regards to award requirements and University compliance issues
  • Providing departmental training on business processes related to the management of Sponsored Project/Grants


3003 South State Street [map]
5000 Wolverine Tower
Ann Arbor, MI 48109-1287


(734) 647-1946


(734) 647-1932


Please see our Sponsored Programs Organization Chart for all staff members or go to the Coordinator by Department to locate your Sponsored Programs Customer Service Coordinator.