Internal service providers

Internal service providers are University of Michigan business units that provide goods and services to other university units and departments. They handle a large part of the buying process for you, such as auditing invoices; setting product specifications and standards; negotiating pricing; warehousing product, and delivery. The department is responsible for identifying the need for the product or service, receiving the goods/services, and maintaining records. Ordering through internal service providers can be cost effective--and save you valuable time. Orders are placed online, by phone, or by fax. Payment is through Service Unit Billing (SUB) using a ShortCode.

Product/service Department/web link Phone E-mail address
Audio/video equipment LS&A Instructional Support Services (734) 615-0100 iss-help@umich.edu
Audio/video system design and consultation Educational Technology Services (ETS) (734) 936-2233 lrc-reservations@umich.edu
Audio/video duplication Michigan Marketing & Design (734) 764-9270 mmd-mail@umich.edu
Blogging services Information Technology Central Services (ITCS) (734) 615-6286 mblog-help@umich.edu
Catering University Catering (734) 764-2142 catering@umich.edu
Catering University Unions University Unions (734) 763-5911  
Cleaning: carpet, blinds, etc. Plant Operations Building Services (734) 764-0521  
Computer hardware repair Information TechnologyCentral Services (ITCS) (734) 763-6181 itcs.computer.repair@umich.edu
Computer sales Information TechnologyCentral Services (ITCS) (734) 647-2537 computer.showcase@umich.edu
Computer training Information TechnologyCentral Services (ITCS) (734) 763-3706 its.workshops@umich.edu
Conference calls Information TechnologyCentral Services (ITCS) (734) 763-1117 itcom.csr@umich.edu
Catering Towsley Center Conference facility Towsley Center Conference Facility (734) 764-3727 towsleycenter@umich.edu
Conference/seminar planning Conference Management Services (734) 764-5297 cms.services@umich.edu
Consultation, marketing strategy & planning Michigan Marketing & Design (734) 764-9270 mmd-mail@umich.edu
Concept development & graphic design Michigan Marketing & Design (734) 764-9270 mmd-mail@umich.edu
Copying/photo copying Michigan Print-Copy-Mail (734) 647-0507 ccaux@umich.edu
Database hosting Information TechnologyCentral Services (ITCS) (734) 615-6286 webmaster@umich.edu
Data network services Information TechnologyCentral Services (ITCS) (734) 763-2000 itcom.web@umich.edu
Dedicated server hosting Information TechnologyCentral Services (ITCS) (734) 615-6286 webmaster@umich.edu
Desktop backup Information TechnologyCentral Services (ITCS) (734) 763-8196 cnbmaster@umich.edu
E-mail/calendaring Information TechnologyCentral Services (ITCS) (734) 763-8196 exchange.info@umich.edu
Electrical/plumbing repair Plant Operations Facilities Maintenance (734) 764-3410  
File storage (IFS) Information TechnologyCentral Services (ITCS) (734) 615-6181 ifs-support@umich.edu
Film and video rental Askwith Media Library (734) 764-5360 fvl.office@umich.edu
Fulfilment & Storage Michigan Print-Copy-Mail (734) 647-0488 ccaux@umich.edu
Furniture/equipment moving Plant Operations Moving & Trucking (734) 764-2487  
Graphic design Michigan Marketing & Design (734) 763-5493

designers@umich.edu

Interior design U-M Campus Interior Design (734) 763-5570 eileeni@umich.edu
Mailing and fulfillment Michigan Marketing & Design (734) 764-9270 mmd-mail@umich.edu
Mailing and postage Michigan Print-Copy-Mail (734) 764-9227 mailservce@umich.edu
Media buying Michigan Marketing & Design (734) 764-9270 mmd-mail@umich.edu
Pest control Plant Operations Building Services (734) 764-0521  
Printing services Michigan Print∙Copy∙Mail (734) 764-6230  printingservices@umich.edu
Photography Michigan Photo Services (734) 764-9217 photo.services@umich.edu
Project planning, estimation and coordination Michigan Marketing & Design (734) 764-9270 mmd-mail@umich.edu
Request/call tracking Information Technology Central Services (ITCS) (734) 615-6286 mrequest.service.team@umich.edu
Renovations & inspections Plant Operations Construction Services (734) 936-0264  
Server (large scale) backup Information Technology Central Services (ITCS) (734) 763-4623 itcs-backup-info@umich.edu
Signage Plant Operations Constructions Services (734) 647-2059 stj@umich.edu
Software licensing Information Technology Central Services (ITCS) (734) 763-5298

lic.itcs@umich.edu

Telephone services Information Technology Central Services (ITCS) (734) 763-2000 itcom.csr@umich.edu
Temporary Staffing Services Temporary Staffing Services (734) 763-5740 temps@umich.edu
Upholstery Upholstery Shop & Furniture Repair (734) 647-2059

upholstery@umich.edu

Used furniture/ Equipment – buy/sell Property Disposition (734) 764-2470 property.disposition@umich.edu
Vehicle rental/leasing Parking and Transportation Services (734) 764-3427

TransportationWeb@umich.edu

Vending Services Procurement Services (734) 615-9304 dgilb@umich.edu
Video conferencing Information Technology Central Services (ITCS) (734) 763-2000 itcom.csr@umich.edu
Video production Michigan Productions (734) 615-8000 michigan.productions@umich.edu
Video/television services Information Technology Central Services (ITCS) (734) 763-2000 itcom.csr@umich.edu
Voicemail services Information Technology Central Services (ITCS) (734) 763-2000 itcom.csr@umich.edu
Website content management services Information Technology Central Services (ITCS) (734) 936-3598 webmaster@umich.edu
Web hosting Information Technology Central Services (ITCS) (734) 936-3598 webmaster@umich.edu
Website design and development Michigan Marketing & Design (734) 764-9270 mmd-mail@umich.edu
Wireless Information Technology Central Services (ITCS) (734) 763-2000 um_wireless_network@umich.edu

Note:  The information listed here is provided by the individual internal service units  and does not claim to be representative of all university internal service providers. Internal service providers may add or update their information by emailing procurement.services@umich.edu.