The Customer Service area is the main contact area for the Post Award Administration. The Sponsored Programs Customer Service coordinators handle all types of grants and contracts for specific departments within the university.
- Project/Grant establishment and modification
- Review of award terms and conditions
- Coordination of all financial activities related to project management including transaction approval when required
- Serving as an "expert resource" to the university community in regards to award requirements and university compliance issues
- Providing departmental training on business processes related to the management of Sponsored Project/Grants