Frequently Asked Questions - External Billing & Receivables
- How will I know when the invoice is paid?
- How do I read a Statement of Receivables?
- Can an invoice be sent to an external collection agency?
- What should be done if my department has contact with a customer regarding an outstanding invoice?
- How do General Receivables billings get processed?
- An invoice payment was accidentally deposited by the department, what should we do?
- If a department receives payment for an outstanding invoice, what should we do?
- Do I need to inform General Receivables of any updated customer information on a previously invoiced customer?
- Can you remove a Negative Service Indicator for my department or for one of my students?
- Why is there a Negative Service Indicator on my Student Account?
